uality control can mean many things to clients. For example, the absence of defects, performance, durability and fitness for purpose. The true definition of quality control is that it is part of a quality management process that ensures products and services comply with specification / requirements.
Quality assurance is a set of planned tasks to ensure that products and services comply with specified requirements. This process involves checking the final quality of products to avoid defects, as is the case in quality control but it also involves checking product (renovation or new build) quality in a planned way in all the construction stages.
A common concern of clients is what management will be doing to monitor overall project quality and how they will make sure that the project quality controls are running the way that they should.
Every project has a quality manager – the one person in charge of the project quality. For Style Plus this is the project manager. While our project managers have overall responsibility for the quality of your project, our project site supervisors are primarily responsible for the day to day site operations and play a major part in quality control/assurance.
Style Plus implements quality assurance reviews to enable the early identification and remediation of any shortcomings in design and construction. This results in efficiencies and savings in project delivery.
Our weekly reviews include but not limited to:
- Ensuring that the work task is ready to begin.
- Handle material receiving and inspections.
- Monitor work in process.
- Verify that completed work meets project specifications.
The cost of quality
Renovations or custom new builds are commonly a balance between cost, time and quality. It is possible to have high quality and low cost, however, this is at the expense of time. Conversely, it is possible to have a high quality and a fast project but at a cost.
If both time and money are restricted, then quality is likely to suffer. For some clients, high quality is not always the priority, it may be time or cost that is important.
At Style Plus we specify a very high standard of quality if the budget is available to achieve that standard.
Is it just additional paperwork?
For Style Plus, it is not only about paperwork and that key people are delegated with specific responsibilities to deliver the correct quality, understanding what to look for and what the required quality standards are. It is also about the individual subcontractors and suppliers that have the required skills and take pride in the quality of their work.